CEO Blog
Moldcell

Authorized points

Moldcell Customer Service is always at your disposal. Call 24/24 to the phone number 444 and surf the interactive menu to find the information you need. Choose the necessary option to find the appropriate information or activate services, options and packages…
To contact directly the operator, please, call to the number 500 (service on a fee-paying basis - 1leu/call).

Thanks to the network of Moldcell representative offices that are efficiently placed all over the country, we are always available to offer you consultations at any place and time. You can carry out free the following operations:

  • To get information about the use of the phone
  • To set up email in the telephone
  • To copy contacts and other files from one SIM-card to another
  • To activate applications for mobile telephone
  • To configure mobile internet in telephone

Find the nearest location right now!

Moldcell Center

  • To make or cancel a contract for provision of services
  • To activate a tariff plan Cartelă, Abonament or Business
  • To refill the account through payment terminals or scratch cards
  • To activate additional services that require a written agreement of the subscriber (de ex. Credit option, Roaming for legal entities, change of SIM card, delegation of the rights of contract holder, etc.)
  • To implement any bank operations and make any payments
  • To buy or get technical assistance for devices (mobile telephones, modems, cameras for on-line monitoring) and accessories

 

Moldcell Shop

  • To buy a tariff plan Cartelă or Abonament Moldcell
  • To make or cancel a contract for provision of services
  • To buy or to get technical service for devices (mobile telephones, modems, cameras for on-line monitoring) and accessories
  • To refill the account through payment terminals or scratch cards
  • To activate additional services that require a written agreement of the subscriber (e.g. change of SIM card, migration to another tariff plan, line reactivation)

Autorised Moldcell Point

  • To buy a tariff plan Cartelă Moldcell
  • To refill account through payment terminals and scratch cards